EcommGlobe ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.ecommglobe.com or engage our ecommerce marketing and automation services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Personal Information

When you interact with our website or services, we may collect the following personal information:

• Name and contact details (email address, phone number)
• Company name and business information
• Monthly revenue range and ecommerce platform details
• Service preferences and marketing requirements
• Any information you provide through our contact forms or consultations

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and navigation patterns
• Referring website or source
• Cookies and similar tracking technologies

We use the information we collect for the following purposes:

• To provide and manage our ecommerce marketing and automation services
• To respond to your inquiries, requests, and consultation bookings
• To send service-related communications, updates, and audit reports
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns via Google Analytics
• To deliver relevant advertising through platforms such as Meta (Facebook) Pixel
• To comply with legal obligations and protect our rights

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

• Google Analytics 4 — to analyze website traffic and user behavior
• Meta (Facebook) Pixel — to measure advertising effectiveness and deliver targeted ads
• Tawk.to — to provide live chat support functionality
• Essential cookies — required for the website to function properly

You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our website.

We do not sell your personal information. We may share your data with:

• Service providers — third-party vendors who assist in operating our website and delivering services (e.g., email services, analytics platforms)
• Ecommerce platforms — as necessary to manage your marketplace accounts (Amazon, Shopify, Etsy, Walmart, eBay, TikTok Shop)
• Legal authorities — when required by law or to protect our legal rights
• Business transfers — in the event of a merger, acquisition, or sale of assets

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your personal data
• Opt-out — unsubscribe from marketing communications at any time
• Data portability — request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at info@ecommglobe.com.

Our website may contain links to third-party websites, including ecommerce platforms (Amazon, Shopify, Etsy, Walmart, eBay, TikTok Shop). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy, please contact us: